ODR is a wholly online process that lets current serving members, veterans and their families resolve applications when and where it's convenient for them. This could be at home, at work or on a phone.
How it works
There are three steps involved:
- Request ODR - After you have lodged your application for review you can ask for ODR.
- Facilitation - A Conference Registrar will help you to resolve your application online.
- Decision - If your application can be resolved by ODR you will be given a binding decision.
One of our registry staff will then contact you and talk you through the process.