VRB hearings during Coronavirus (COVID-19) restrictions

The Veterans' Review Board will re-open its registries on 1 March 2022.

We're committed to continuing to keep our visitors, staff and members safe.

If you visit our registry you will also be asked to follow Veterans' Review Board COVID-safe procedures. This includes a vaccination requirement.

Suitable evidence which will be accepted by the Veterans' Review Board includes an online immunisation history statement, a COVID-19 digital certificate from the Australian Immunisation Register or information displayed on a State Government mobile phone application.

If you attend a Veterans' Review Board registry, you will also be required to follow public health requirements in your state or territory.

Visitors are reminded not to attend the Veterans' Review Board if they are feeling unwell, awaiting a COVID test result and/or are required to isolate under the health requirements in your state or territory.

We thank you for your patience, understanding and support to help keep everyone safe.

Please note, you can still do most of what you need to do with the VRB from your home or office:

  • Use the VRB Justice portal to submit a document for a VRB application
  • You can email or call us on 1800 550 460 about your application or any other general enquiry
  • Provide feedback including compliments and suggestions

How we are holding hearings

We will contact you to let you know whether you will be attending a hearing:

  • in-person, or
  • via online videoconference.

To participate in a hearing via online video conference you will need:

  • A desktop or laptop computer in a place with good, reliable internet connection, built-in video camera and microphone.

We can assist you with a pre-hearing test of your video equipment.

How to join a video conference

At the VRB we're using the video platform Microsoft Teams for hearings.  You may be familiar with other platforms such as Zoom. Microsoft Teams works in the same way.

You can read our tip sheet for joining a Microsoft Teams video conference here.

What else do I need to know about an online hearing?

A phone or online videoconference hearing is no different from a hearing in-person, so please ensure you are in a quiet location and have ready access to any relevant paper or electronic documents.

You can find more tips for online videoconferencing hearings here.

Email or upload all documents before your hearing

Any documents you wish to rely on for your hearing must be provided to the VRB at least 7 days before the hearing.  Providing your documents as early as possible reduces the risk of your hearing being delayed.

You can email or use the VRB Justice portal to provide these documents to the VRB.

What if I need to provide documents to a panel during a hearing?

Any documents should be provided to the VRB at least 7 days before your hearing. However, in the event that you need to provide documents to the panel during the hearing itself, please read this guide and tip sheet.

Please be aware that the panel may need to briefly adjourn the hearing to receive and review the documents provided.