Veterans and current serving members can now resolve their applications online using the VRB’s Online Dispute Resolution Service.
ODR increases access to justice by providing a modern, simple, efficient, user-friendly and accessible forum for veterans, current serving members and their families seeking review of decisions that affect their interests.
ODR lets current serving members, veterans and their families resolve applications when and where it's convenient for them. This could be at home, at work or on a phone.
ODR is being offered in addition to the VRB’s existing alternative dispute resolution service.
You can read more about ODR at the VRB here.